General
Non-smoking rooms
Room service
Designated smoking area
Family rooms
Air conditioning
Grocery deliveries
Cleanliness & disinfection
Guest accommodation disinfected between stays
Linens, towels, and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against coronavirus
Guests have the option to cancel any cleaning services for their accommodation during their stay
Property cleaned by professional cleaning companies
Guest accommodation sealed after cleaning
Safety features
Hand sanitizer in guest accommodation and common areas
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Staff follow all safety protocols as directed by local authorities
First aid kits available
Process in place to check health of guests
Food & drink safety
All plates, cutlery, glasses, and other tableware sanitized
Delivered food covered securely
Breakfast to-go containers
Food can be delivered to guest accommodation
Physical distancing in dining areas
Safety & security
Fire extinguishers
Key access
CCTV in common areas
24-hour security
CCTV outside property
Food & Drink
Kids' meals (Paid)
Breakfast in the room
Bar
Fruit
Coffee house on site
Outdoors
Picnic area
Sun deck
Terrace
Garden
Front Desk Services
Invoice provided
Private check-in/out
Tour desk
24-hour front desk
Physical distancing
Physical distancing rules followed
Cashless payment available
Contactless check-in/out
Screens or physical barriers between staff and guests in appropriate areas
Cleaning Services
Laundry (Paid)
Daily housekeeping (Paid)
Ironing service (Paid)
Suit press (Paid)
